How to block or report a penpal

Your safety comes first. If a penpal makes you uncomfortable, you have two simple tools — here is what each one does and how to use them.

Block or report — what is the difference?

🚫Block

Blocking stops that person from contacting you. It is quiet and immediate — they are not told they have been blocked.

Use it when you simply do not wish to hear from someone.

⚑Report

Reporting alerts our safety team to review that profile. You can add a short note explaining the problem.

Use it when someone breaks our rules — flirtatious or suggestive messages, asking for money, or anything that feels suspicious.

You can do both — block someone and report them.

How to block or report a penpal

  1. From your Inbox, open the conversation with the penpal.
  2. Tap the three-dot menu (⋮) at the top of the chat, next to their name.
    The three-dot menu open in a conversation, showing Block user and Report user
    Screenshot: the three-dot menu open, with “Block user” and “Report user” highlighted.
    Both options live in the three-dot menu beside your penpal’s name.
  3. Choose what you need:

    To block — choose Block user and confirm. That penpal can no longer message you. Changed your mind? Open the same menu and choose Remove block.

    To report — choose Report user, type a short reason so our team knows what to look at, then tap Submit report. Once reported, the menu shows Un-report user if you change your mind.

Haven’t messaged them? The block and report tools live inside a conversation. If a profile worries you but you have never written to each other, you can still report it — visit the Contact support page, choose Report a user, and tell us which profile and why.
You are not alone. Every profile on Global Penfriends is reviewed by a real person, and every report is read by our safety team. Reporting helps keep the whole community safe.