How our club works

How to get penpals in 4 steps

1. 1Join free. All you need is an email address you check — we’ll send you a link to confirm it (if it doesn’t arrive, look in your spam folder).
2. 2Create your profile. Tell members about yourself, your interests and the languages you speak, and choose whether you’d like to write online, by post or both. Profiles are written in English — simple English is fine.
3. 3We check it. Every profile is checked before it goes live, usually within 2–8 hours. While you wait you can already search for penpals and add your photos.
4. 4Find penpals and say hello. Search, send a smile or write your first message — or wait for other members to find you.

Ways to find the right penpal

Writing to your penpals

Every friendship starts with a message through the club’s own messaging, so you never have to give out your email, phone number or address to someone you’ve only just met.

Replying to a message is always free. Free members get a free contact credit each day to start a new conversation, and can open their 5 most recently active conversations. Premium members can start more conversations and keep a full mailbox. More about using the site for free.

E-pals, snail mail or both — you choose

Please never type an address into a message — always use the Address button. How to share your postal address · 3 ways to get snail mail penpals

Building trust

New conversations are checked automatically, so email addresses, phone numbers, social media accounts and links can’t be shared early. As you and a penpal write to each other, the Trust Progress box in your conversation shows how close you are. Once it says trust is established, you can share other contact details if you both want to, and adults can share photos.

For children under 13, electronic contact details are never allowed — postal addresses only, through the Address button.